Let’s review how to create a Campaign to reach your new member list. 

Add Member List to SFTP

Each time you receive a new member list and add it to the SFTP exchange folder set up during implementation, use the same member list format as previous files. Based on the SFTP exchange cadence (typically once daily), Artera will pull the list of members into your Community Outreach Enterprise. You can only create and send the Campaign once that list has been ingested. 

How do I know if the list of new members has been added to Artera? 

The simplest way to determine if the new members have been populated in your Community Outreach Enterprise is to search for a member from the new list in the "All Messages" view using the member's ID. If you locate the member, you are ready to send the Campaign.

Build Campaign

To create a Community Outreach Campaign for your member lists, follow our Campaigns Overview documentation. 
NOTE: Community Outreach messages should be sent as unsecured messages.

Use the messaging examples below to help craft your Community Outreach Campaign messaging. 

Message Examples

Enabling Campaigns

Once you have saved your Campaign, it must be enabled.