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Artera Harmony Federal Edition

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Get Started
    Getting Help Post-Implementation
  • Release Notes
    Release Notes: Artera Harmony Federal Edition
  • Triggers
  • Patient Channel
    Managing Appointments
  • Troubleshooting and FAQ
  • Patient Facesheet
  • Technical Specifications
    Artera Foundation Artera-Specific Features EMR Specifications
  • Insights & Analytics
    Insights Analytics Plus Self Service Analytics
  • Inbox
  • Conversation Flows
  • Campaigns
  • Lines & Resources Requests
  • Lines, Events, Resources
  • SMS Basics
  • Automations
    Appointment Automations Inbound Message Automations Recall Automations Referral Automations
  • Referrals
  • Add-Ons
    Call-To-Text/Abandoned Calls Community Outreach
  • Users and Groups
  • Platform Settings and Configuration
    Settings Forms
  • Self-Rescheduling
  • Recalls
  • Marketplace
  • Artera Harmony Federal Edition
    Conversation Flows | AHFE Triggers | AHFE Platform Settings & Configuration | AHFE Users and Groups | AHFE Patient Channel | AHFE Troubleshooting and FAQ | AHFE Patient Facesheet | AHFE Campaigns | AHFE Lines, Events, Resources | AHFE Get Started | AHFE Inbox | AHFE Release Notes | AHFE
+ More

Conversation Flows | AHFE

  • Introduction to Conversation Flows | AHFE
  • Create a New Conversation Flow|AHFE
  • Create a Conversation Flow from the Library | AHFE
  • Conversation Flows FAQ | AHFE
  • Conversation Flows: Patient Channel View | AHFE
  • Initiate Your Conversation Flow | AHFE
  • Conversation Flows Response Actions | AHFE
  • Patient Response Options | AHFE
  • Conversation Flows: Reusing Message Blocks | AHFE

Triggers | AHFE

  • Managing Triggers | AHFE
  • Triggers - Appointment | AHFE
  • Triggers Overview | AHFE
  • Merged Messages | AHFE
  • Message Formatting Guidelines | AHFE
  • TCPA Hours Settings | AHFE
  • Appointment IDs and Rescheduling | AHFE
  • Prescription Triggers | AHFE

Platform Settings & Configuration | AHFE

  • Automated (IVR) Phone Calls | AHFE
  • {eventInstructions} Smart Phrase | AHFE
  • Smart Phrases | AHFE
  • Language Preferences and Translations | AHFE

Users and Groups | AHFE

  • User Types | AHFE
  • Enterprise Users | AHFE
  • Enterprise User Groups | AHFE
  • Creating User Groups | AHFE
  • Update User Roles | AHFE
  • Staff and Manager Users | AHFE

Patient Channel | AHFE

  • Quick Responses | AHFE
  • Event Messages | AHFE

Troubleshooting and FAQ | AHFE

  • View Edit History | AHFE

Patient Facesheet | AHFE

  • Patient Facesheet Overview | AHFE
  • Patient Preferred Name | AHFE
  • Patients Area | AHFE

Campaigns | AHFE

  • Campaigns Overview | AHFE
  • Pulse Outreach: Recurring Campaigns | AHFE
  • Managing Campaigns | AHFE
  • Campaign Details Page | AHFE

Lines, Events, Resources | AHFE

  • Events | AHFE
  • Configure New Events | AHFE

Get Started | AHFE

  • Switching Between Practices | AHFE

Inbox | AHFE

  • Internal Mentions | AHFE
  • Smart Inbox - AHFE
  • All Messages View - AHFE
  • Starred Patients - AHFE
  • Scheduled View - AHFE
  • Homepage | AHFE
  • Appointment Status Updates | AHFE

Release Notes | AHFE

  • 2025 Releases: Artera Harmony Federal Edition

Popular Articles

  1. Logging into Artera
  2. Register for Upcoming Live Webinars
  3. Smart Phrases
  4. Staff and Manager Users
  5. Campaigns Overview
  6. Staff and Manager Users | AHFE
  7. Default Settings
  8. Secure and Unsecure Messages
  9. Practice Settings
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