User Settings control how Artera looks and how it alerts you. Appearance settings control whether Artera displays in a light or a dark theme. Notification settings help you identify and resolve patient requests in real time. 

Appearance

Appearance controls whether Artera displays in a light or a dark theme. It applies to the Artera web app only and does not change anything your patients see.

To change your appearance setting:

1. Select the My Profile button from the navigation bar.
   
2. Select Light, System, or Dark under Appearance.
   

There are three options:

• Light: Artera always defaults to the light theme. This is how Artera looks today and it is the setting you start with.
• System: Artera follows your device's own appearance setting. Artera uses the dark theme when your device is set to dark mode and the light theme when it is not. If you change your device setting while Artera is open, Artera updates to match right away.
• Dark: Select Dark to set Artera to dark mode.

NOTE: Your Appearance choice is saved for the browser you are using on that device. If you sign in on a different device, or in a different browser, Artera starts with Light until you set it there. Appearance does not change the individual Insights reports. The Insights page follows your setting, but the Practice Insights Report, Enterprise Insights Report, and Conversation Flows Patient Journey report always display in the light theme.

Notifications

By default, App Sounds and App Notifications are ON each time you log into Artera. Upon logout, Artera automatically maintains any changes made to your notification settings when logging back in.

App Sounds

When enabled, Artera makes a sound each time a patient messages your Practice or when you are internally mentioned in a Patient Channel. Please make sure the volume on your computer is on and turned up to an audible level.

App Notifications

When enabled, you will receive a pop-up notice for messages received by your Practice when logged into Artera. The notification displays in the top-right corner of your screen, even if you are currently viewing a different window. Notifications only display while you have a tab open on the "All Messages" view. The app notification format displays as "Message from {Patient Name}".

Managing Notifications

1. Select the My Profile button from the navigation bar.
   
2. Enable or disable App Sounds and/or App Notifications.