Recommended Browser
- Get Started
- Release Notes
- Triggers
- Patient Channel
- Troubleshooting and FAQ
- Patient Facesheet
- Technical Specifications
- Insights & Analytics
- Collaborative Inbox
- Conversation Flows
- Campaigns
- Lines & Resources Requests
- Lines, Events, Resources
- SMS Basics
- Automations
- Referrals
- Add-Ons
- Users and Groups
- Platform Settings and Configuration
- Self-Rescheduling
- Recalls
- Marketplace
While Artera can be accessed with any web browser, we recommend using Google Chrome for optimal user experience. Other modern browsers such as Firefox, Edge, and Safari can all be used, though some features appear differently on those platforms. Although Artera can be accessed via a mobile device, it is not recommended. For the best experience, please use the recommended desktop web browser.
Internet Explorer
Internet Explorer is no longer maintained or updated by Microsoft and is not recommended for use due to security risks.
Browser Maintenance
Regardless of which browser you choose, install all updates regularly to prevent any security or usability issues.
NOTE: When accessing Artera on a mobile browser, please note that mobile ad blockers may sometimes prevent Artera features from displaying, as expected. For the optimal user experience, it is not recommended to use Artera on mobile devices.
Browser Troubleshooting
Logging In
If you are having issues logging in to Artera, click here to access our troubleshooting guide.
Clear Cache
If you are looking for information on how to clear your browser cache, simply complete a Google search for “clear cache [browser name]“ and follow the instructions presented.