Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • WEBINARS
  • ARTERA ACADEMY
  • SUPPORT
  • RELEASES
  • STATUS PAGE
  • Home
  • Add-Ons

Telehealth Appointment Link Smart Phrase

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Get Started
    Getting Help Post-Implementation
  • Release Notes
  • Triggers
  • Patient Channel
    Managing Appointments
  • Troubleshooting and FAQ
  • Patient Facesheet
  • Technical Specifications
    Artera Foundation Artera-Specific Features EMR Specifications
  • Insights & Analytics
    Insights Analytics Plus Self Service Analytics
  • Collaborative Inbox
  • Conversation Flows
  • Campaigns
  • Lines & Resources Requests
  • Lines, Events, Resources
  • SMS Basics
  • Automations
    Appointment Automations Inbound Message Automations Recall Automations Referral Automations
  • Referrals
  • Add-Ons
    Call-To-Text/Abandoned Calls Community Outreach
  • Users and Groups
  • Platform Settings and Configuration
    Settings Forms
  • Self-Rescheduling
  • Recalls
  • Marketplace
+ More
Delete

If interested in learning more about how Artera supports Telehealth (Virtual Visits), please connect with your Customer Success Representative.

Artera takes a vendor-agnostic approach to Telehealth. We work with every customer to integrate communication around Virtual Visits into Artera within a manner that utilizes both solutions best.

Why We Built Telehealth Integration

An Artera Insights Data Report indicated that Telehealth appointments will continue to account for 15% or more of appointments beyond the year 2020. As many patients and organizations understand the benefits of utilizing Telehealth, it is essential to streamline the process of coordinating care through Telehealth.


Artera's Telehealth Integration enables seamless automated message delivery to maximize the value of your existing Telehealth investments, saving valuable staff time and resources.

Telehealth Playbook

We have put together this Telehealth Playbook to help you identify how Artera can help you support Telehealth visits and related workflows.

How It Works

  1. When a virtual appointment is scheduled in your EMR, a link is generated for the patient to access their appointment.

  2. Artera syncs with your EMR and identifies Telehealth appointments, as well as the patient-facing link for the visit.

  3. Using the {eventTelehealthVisit} Smart Phrase, Artera inserts the visit link into an automated appointment reminder sent in line with all other communication through Artera, which eliminates manual outreach and data entry by your staff.

telehealth virtual online visit

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Epic eCheck-In Integration
  • Call-to-Text/Abandoned Calls Overview
  • Visit Methods Automation Filters
© 2024 Artera. All Rights Reserved.
Privacy Policy | Terms of Service | Cookie Policy | Do Not Sell My Personal Information

Knowledge Base Software powered by Helpjuice

Expand