What is Artera Intake and Payments?

Artera Intake and Payments is designed to engage patients at every step of the patient journey by delivering mobile patient intake and billing reminders. 

Artera delivers an improved patient experience and increased revenue by streamlining the check-in process, reducing administrative tasks, and improving patient communication. Artera customers can deliver customizable, appointment-specific intake form solutions and billing reminder messages through existing communication channels, allowing for a simple and seamless access point for delivery of information to patients while reducing friction points within the patient journey.

Artera’s Supported Use Cases

Pre-Appointment Intake Forms

Artera can automatically trigger personalized pre-appointment forms to patients specific to the type of appointment the patient is scheduled for. Artera will work with you to determine the timing, content, and cadence of the distributed intake forms. 

Billing Reminders

Artera can send Bill Reminder messages to patients in efforts to ensure timely payments and reduce the risk of missed bills. Artera will work with you to determine the timing, content, and cadence of these Bill Reminder messages.

Implementation Information

There are setup steps required to leverage the Artera Intake and Payments. These steps will vary depending on whether your organization currently uses Artera’s Message API (MAPI) functionality. Your Artera Representative will work with you to configure your integration. Click here to learn more about MAPI.

Reporting

The Harmony Insights Dashboard can be used to analyze the message count breakdown of your organization's MAPI integration. 

FAQs

Do I need someone from Artera to help me implement this?

Yes, please connect with your Artera Customer Success Representative.

Which type of integration is used to implement Artera Intake and Payments?

Messaging API (MAPI) is used to implement this offering. Click here to learn more.